Terms and Conditions
All parcels are shipped from the UK within 3 working days with Royal mail standard airmail.
UK orders are shipped 2nd class.
There are special occasions where I will allow contacts to collect in person - this is done on a case by case basis but it never hurts to ask!
If you wish to upgrade your shipping or insure your items please contact me - this is likely to cost a little more but is recommended if they are extra special.
I keep proof of all shipping.
If you wish to get an accurate shipping cost on multiple items please do not hesitate to contact me.
Unfortunately I cannot be held accountable for undelivered parcels, while I ensure to the best I can that they are securely wrapped and have over the years had only one parcel go AWOL.
Some goods I cannot replace if they go missing - I cannot for example. Redraw an original piece of artwork.
Due to the nature of the items I make, decisions about refunds and
exchanges are made on a case-by-case basis, customer pays shipping. Please don't hesitate to
contact me if you have any trouble with your order.
If you are having issues with PayPal or any other aspect of the transaction, please do not hesitate to contact me. I will work with you to accommodate your needs.